Cowlitz County Ombuds
(360) 414-0237
TTY/TDD para los servicios interpretativos: 1-800-833-6384
Mailing Address:
Mental Health Ombuds
c/o Southwest Regional Support Network
1952 9th Avenue, Longview, WA 98632
The Ombuds offers a free service in Cowlitz County to receive concerns and complaints from people who are receiving public mental health services.
The Ombuds Mission:
To mediate between agencies and consumers to help resolve concerns and complaints at the lowest possible level.
What is a “Consumer”?
- “Consumers” are people who are or have received publicly funded mental health services in Cowlitz County.
- “Consumers” also include parents and legal guardians for children.
- Family Members or other interested people who act on the behalf of a consumer can also use this program.
Who is eligible?
Cowlitz County residents who are or have received publicly funded mental health services in Cowlitz County.
What can Ombuds do for me?
- Listen to your problem.
- Analyze what is involved.
- Investigate facts, records, policies, procedures and laws.
- Recommend changes to correct a problem or prevent future occurrences.
- Provide assistance to help you pursue a formal complaint resolution.
- Follow through to see that the grievance is resolved and that you are kept informed..
- Provide information on resources and consumer rights.
The Ombuds cannot:
- Act as a case manager.
- Give you legal advice or represent you as an attorney would.
- Guarantee any specific outcomes.
- Assist with services or entitlements outside of the public mental health system.
Disclaimer: Living Ministries is not affiliated with the organizations listed on this site. Our goal is help you find the resources you are looking for. Living Ministries does not keep track of the resource levels of the organization found in the Community Resource Database. Please be kind to the people that help you regardless of the limits of the organizations you reach with the information found on this site.
